First, we ascertain the purpose for which you need a valuation (Insurance, Probate, Open Market, Family Division, Sales Between Parties). Your items will be photographed, assessed and valued according to the appropriate purpose, with all details documented. For example, a valuation carried out for Insurance Purposes would be a new for old value based on high street replacement. In comparison, an Open Market valuation is based on estimated auction values on the date of valuation.

View our Sample Valuation here. 

A comprehensive, detailed appraisal including full descriptions of each item, stone measurements, colour and clarity, metal types and weight, colour photographs and item value. Each appraisal also contains explanatory notes on terms and abbreviations, an Insurer Notice to pass to your insurance company and free registration to the national e-Register database with complimentary access via My Portfolio.

All valuations are emailed digitally as a PDF document.

You can request to receive a paper copy, administration fees will apply.

We carry our valuations for the purpose of Insurance, Probate, Open Market, Family Division, Sale Between Parties and Pre-Sale Reports. For information on each type of valuation, click here. 

Yes, all items are photographed in full colour.

Whilst with us, your jewellery is handled with the utmost care and stored securely until it is ready to be returned to you. All parcels are opened and packaged under camera and are fully covered by our insurance whilst in our possession.

Our standard turnaround is 10 working days from receipt of your goods, for 15 items or less. Large valuations will require additional time and you will be contacted to advise the time scales.

Yes, we offer Same Day and Fast Track valuations depending on the service you use. Contact us to check our prices and availability.

Without an accurate up-to-date valuation you run the risk of being under insured in the event of a loss, damage or theft. A valuation will ensure that you are properly covered; the process of your claim will be greatly facilitated by the information within your valuation, aiding your insurer to replace your items.

If you are looking to sell your jewellery, we would recommend an Open Market valuation which will give you a full detailed description of your item and an indication of its current auction value.

Insurance replacement valuations should not be used as an aid to sell jewellery items as this value does not reflect the sale value. 

Yes, our Insurance Valuations are recognised and accepted by all UK insurance companies.  

Yes, our valuers will always need sight of any previous documents, receipts and certificates. Often stones are weighed before setting and reports/certificates will have this information recorded. Any watch purchase receipts or previous repair information is also required. This enables the valuer to record relevant information in your new valuation document and minimalises any potential queries. 

Yes, our valuers are still able to carry out a full assessment on your items. They may contact you for further information on the item’s provenance if necessary.   

Yes, we value all brands. 

Yes, we value silverware. 

Yes, we value coins.

Due to inflation, increasing commodity prices and exchange rates, we recommend having your jewellery valued every three to five years. It is vital to check your policy as each insurance company has varying requirements. 

If we have carried out the original valuation, we are pleased to offer a re-valuation at a discounted price. Please contact us here with your valuation reference numbers for more information. 

It is recommended that you request a valuation carried out by a member of The Institute of Registered of Valuers (IRV) or the Jewellery Valuers Association (JVA). All accredited valuers from these associations will have forgone the highest level of industry training. All Guild Valuers are members of both of the IRV and JVA. 

A Registered Valuer is a qualified, experienced and knowledgeable jewellery appraiser and part of a professional and trusted community of valuers regulated by The National Association of Jewellers. 

Please contact the valuer directly with any queries or concerns you may have.

Of course, our Home, Office & Bank Valuation Service allows you to keep your items where they are usually stored and assessed by a valuer onsite. 

You can report the loss here. Any items reported to us as lost or stolen will be marked on the e-Register Database.

Yes, we are pleased to offer our CARE package where your items can be Cleaned, Assessed, Repaired and Evaluated by expert jewellers. Click here for more information.

Yes! We have specially selected a range of easy-to-use quality products in order for you to take care of your precious items at home. Click here for more information. 

Yes, we are able to carry out the following types of valuations: Insurance, Probate, Open Market, Family Division, Sale Between Parties and Pre-Sale Reports.

Each valuation we produce is registered to our secure online database e-Register. The valuations are registered using unique reference numbers and orphaned data, ensuring watertight security between you and your valuation. Insurance companies and brokers can access the database, enabling them to set your premiums or settle claims with ease.

We’ve been providing valuation services directly to customers and through jeweller outlets for over 20 years. However, the company began back in 1991 where our bespoke valuation software GuildPro was created.