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Jewellers

Frequently Asked Questions

Yes! We employ valuers nationwide who are able to come to your store with all the necessary tools and equipment to carry out our In House Valuation Service. 

All Guild Valuers are members or fellows of the Institute of Registered Valuers (IRV) and the Jewellery Valuers Association (JVA). 

Our Guild Valuers are industry leading experts holding various and multiple recognised trade qualifications. These include membership of the Institute of Registered Valuers (IRV) and the Jewellery Valuers Association (JVA) along with FGA and DGA qualifications. Click here for a complete list on our valuers credentials. 

Yes! Our valuations can be branded to your business as part of our complimentary package, including personalised header templates and company logos.

We offer jewellers a Direct Valuation Service through our Valuation Centre based in Bath; In House Valuations; Home, Bank & Office Valuations and our GuildPro Valuation Software for independent valuers. 

Yes! Our valuers will be delighted to help ease your workload by completing any valuations that you do not have the time to complete yourselves. The best way to do this is by using either our Direct Valuation Service or our In House Service. 

We are also proud to offer all independent valuers our GuildPro Valuation Software enabling valuers to produce comprehensive valuations with consistent ease. 

All completed valuations will be sent to your store digitally via email.

View our Sample Valuation here.

A detailed breakdown and description on each item including; stone measurements, colour and clarity of stones, metal types and weight, colour photographs, item value, explanatory notes on terms and abbreviations, an Insurer Notice to pass to your insurance company and Registration to the central e-register database with free access via My Portfolio.

Yes, we do.

Yes, we do. 

Yes, we do. 

If we have carried out the original valuation, we are pleased to offer a re-valuation at a discounted price. Please contact us with your customers previous valuation reference numbers. 

We operate a 10-working day turnaround for 15 items or less. Large valuations will require additional time and you will be contacted on receipt of the items to advise of the time scales. 

We offer a fast-track service or a same day service by request.

Yes! We are proud to work alongside such great businesses and love to promote when we can via our website and social media platforms.  

GuildPro is our very own online valuation software package; designed by valuers for valuers. All our valuers use GuildPro to carry out consistent, professional valuations. We also offer GuildPro to independent valuers, for more information click here. 

Each GuildPro Valuation is registered to our secure online database e-Register. The valuations are registered using unique reference numbers and orphaned data, ensuring watertight security between your customers and their valuation. Insurance companies and brokers can access the database, enabling them to set premiums or settle a claim with ease.

In the historical city of Bath.

Yes! You are welcome to drop items in for valuation between Monday to Friday 9.00am – 3.00pm.

Yes! Items are fully insured whilst on our premises.

We’ve been providing valuation services directly to customers and through jeweller outlets for over 20 years. However, the company began back in 1991 where our bespoke valuation software GuildPro was created.

What our customers have to say ...

See all Testimonials

Great service, punctual, precise valuations, pleasant company with polite and professional staff.

I was very impressed with all aspects of the service I received and will have no hesitation in recommending and using them again.

Really knowledgeable staff. The valuations are clear, concise and reasonably priced

First time I sent jewellery I was very apprehensive spoke to gentleman and he assured me it was safe procedure , I was worried sick until...

I experienced first class service from this firm when I had jewellery valued. The package provided to send the item was very secure and I...

I have been using this company for quite a few years and can highly recommend them. They are exceptionally knowledgeable and professional. I have always...

Dear Leona I have just received the valuation report you conducted on my behalf for Chisholm Hunter. Your report is extremely helpful and informative. I...

Dear Paula Just as some feedback, Mandi was great – very personable and easy to have in the house. I found the whole process incredibly...

Just a note to thank you for my jewellery valuations. As per usual the service was very quick and efficient. My items arrived home today...

After some discussion I took our collection in with a value in mind for insurance purposes. 22 items delivered back to me one and a...

Could you please forward our thanks to Amanda. Amanda was a delight, we have had many customers complementing her friendliness and professionalism.

Hello, I would like to pass on my thanks to Mandi. My Valuation Day was back in May (sorry it has taken me ages to...

Hi Paula Just a quick note to thank you as I have received the valuation report and ring safely. Thank you for your speedy service...

I just wanted to leave a little feedback after our event on Wednesday. Mandi was absolutely fantastic! We had accidently over booked slightly as some...

I needed my engagement ring valued for insurance purposes as it was purchased in Dubai. Chris was extremely helpful and responded quickly to my emails...

We have just had our Valuation Day and I just wanted to pass on some great feedback we had from our customers. Three customers commented...

Tom arrived at our store prompt and ready to roll. We had fully booked our Valuation Day and knew he would be busy all day....

Thank you very much. Very thrilled!

I just wanted to drop in a quick note of thanks to The Guild of Valuers and Jewellers for arranging our recent valuation at Ernest...

I am very satisfied with the service that was provided. David was very easy to get along with and very helpful. Thank you again!

I just would like to congratulate the team at the Guild for such efficient and professional valuations. The turnover for completion is extremely fast and...

Dear Alice. I just wanted to write and thank you for all the information about the Valuation Days in Glasgow. I arranged an appointment at...

Dear Mr N Hadler, ‘Thank you’ so much for your valuation of my diamond ring.

Hi, I am the store manager and just wanted to send a quick email to compliment a member of your team Nick Hadler on the...

Hello. Will you please convey to Fay Roach our thanks for her undertaking of the valuation of my ring. It is a comprehensive report and...

A striking 18 carat gold cross was examined by our valuer at a Valuation Day and dates from around 1810. With engraved roses and forget-me-nots...

From Jersey, a pair of cufflinks were presented to the personal assistant to the Duke of Edinburgh on the world tour of 1956 – 1957....

A beautiful piece was brought into a Valuation Day in Cambridgeshire. It featured a stunning black opal weighing approximately 5.5 carats in an early 20th...

Discovered during a recent Valuation Day in Milton Keynes, a fob appeared to be fairly straightforward.

However, upon further examination a previously unseen compartment revealed...

Brought into a Valuation Day in Co Mayo, Ireland, a silver cigarette case was originally presented to a Metropolitan police officer on protection duty for...

A stunning 19th century tortoiseshell singing bird box was recently brought into a Valuation Day in London and our valuer on the day was absolutely...

Our valuer saw a very rare reverse intaglio brooch for a customer at a Valuation Day in Berkshire. The 18ct gold brooch is created from...

Many thanks for the safe return of my watch. Your service has been excellent.

I will be back in touch next time my valuation is due...

I had my engagement ring valued and the service was really efficient. I called in the morning, dropped it off and picked it up about...

Exceptional. For £30 I sat in their office with a valuer ( Leona Sammons ) for 90 minutes whilst she looked through my parents' jewellery...